Shipping & Exchange Policy
EXCHANGE POLICY:
At Cheecu, we recognize that selecting the right size online can be challenging. To ensure a seamless shopping experience, we strive to keep sizes readily available so every customer feels comfortable and confident in our products.
All products purchased from Cheecu can be exchanged within 7 days of delivery.
Eligibility:
- The item(s) received is faulty, damaged, or defective at the time of delivery.
- The size received is not the best fit, and an exchange is required (subject to availability).
Requirements:
-
The item(s) must be unworn, unwashed and in original condition.
*Please note that sale items are final and not eligible for exchange.
HOW TO INITIATE AN EXCHANGE?
You must notify us within 7 days of delivery by emailing us at cheecuwear@gmail.com or contacting us on WhatsApp on +923295481925.
A customer service representative will confirm size availability and provide the return shipping address if eligible. Upon receiving the item, we will inspect it to ensure it meets our exchange criteria and promptly ship your requested size.
*Please note that the cost of return shipping is the customer's sole responsibility.